Customer Service Agent

Alphabe Insight Inc; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Brixton Corp in Baton Rouge, LA seeks a friendly Customer Service Agent to join our team. You will respond to inquiries, provide accurate information, and help ensure high-quality service that aligns with Brixton Corp’s standards.

Ideal candidates are great communicators, organized, and motivated to support customers and internal departments. This role is a hands-on, team-oriented position focused on delivering excellent service and problem solving.

Qualifications

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Good organizational and time-management abilities.
• Ability to listen carefully and understand customer needs.

Responsibilities

• Assist customers with questions, requests, and general inquiries.
• Provide clear, professional, and accurate information about company services.
• Handle customer concerns with patience and a solution-focused approach.
• Maintain organized and accurate customer records.
• Follow up on customer requests when necessary.
• Communicate effectively with internal departments to help resolve customer needs.
• Maintain a professional and welcoming attitude during all customer interactions.
• Support daily customer service and administrative operations.
• Help identify opportunities to improve the overall customer experience.

Skills

Verbal communication

Written communication

Customer-focused

Organizational skills

Time management

Active listening

Job description

Brixton Corp is a U.S.-based marketing and talent solutions company dedicated to helping businesses grow through strategic execution and structured processes. We work with organizations across multiple industries to strengthen their market presence and support their hiring efforts.

Job Description

Brixton Corp is seeking a friendly, dependable, and motivated Customer Service Agent to join our team in Baton Rouge, LA.

In this role, you will serve as an important point of contact for customers, helping answer questions, provide accurate information, resolve concerns, and ensure each interaction reflects the professionalism and service standards of Brixton Corp.

This position is ideal for someone who enjoys communicating with people, solving problems, staying organized, and contributing to a positive team environment.

Responsibilities

• Assist customers with questions, requests, and general inquiries.
• Provide clear, professional, and accurate information about company services.
• Handle customer concerns with patience and a solution-focused approach.
• Maintain organized and accurate customer records.
• Follow up on customer requests when necessary.
• Communicate effectively with internal departments to help resolve customer needs.
• Maintain a professional and welcoming attitude during all customer interactions.
• Support daily customer service and administrative operations.
• Help identify opportunities to improve the overall customer experience.

Qualifications

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Good organizational and time-management abilities.
• Ability to listen carefully and understand customer needs.