Front Desk Agent

Aloft Beachwood; Beachwood (OH); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401k

Dental & Vision

Life Insurance

Health insurance

Paid Vacation (full-time only)

Pay: Starting at $16.50/hour

Job summary

Aloft Beachwood in Beachwood, Ohio is seeking part-time Front Desk Agents to warmly welcome guests and manage check-in/check-out, bookings, and guest requests at the Beachwood location.

The role emphasizes a service-minded attitude, flexible availability, and previous hotel front desk experience. Benefits include health/dental/vision, life insurance, retirement plan, and paid vacation (full-time only).

Qualifications

• Previous experience working a front desk in a hotel setting
• Must have flexible availability
• Positive attitude and service-minded work ethic

Responsibilities

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with housekeeping department to ensure guest accommodations are ready

Job description

Front Desk Agent

Beachwood, OH

Aloft Beachwood

Aloft Beachwoodis currently seeking part-timeFront Desk Agents to service their Beachwood, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What Aloft can offer YOU:

• 401k
• Dental & Vision
• Life Insurance
• Health insurance
• Paid Vacation (full-time only)
• Pay: Starting at $16.50/hour, offer dependent on experience

Schedule:

• 1st, 2nd, and 3rd shift available
• 1st shift: 7AM - 3PM
• 2nd shift: 3PM - 11PM
• 3rd shift: Night Audit, 11PM - 7AM

The right candidate will have:

• Previous experience working a front desk in a hotel setting
• Must have flexible availability
• Positive attitude and service-minded work ethic

Our Front Desk Agent will:

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with housekeeping department to ensure guest accommodations are ready

Enjoy a memorable stay at Aloft Cleveland Beachwood, where you will have access to modern amenities in a convenient location. Relax and recharge during your time at Aloft Cleveland Beachwood.