Front Desk Guest Services Agent - Part-Time

Aloft Beachwood; Beachwood (OH); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401k

Dental & Vision

Life Insurance

Health insurance

Paid Vacation (full-time only)

Pay: Starting at $16.50/hour

Job summary

Aloft Beachwood in Beachwood, Ohio is seeking part-time Front Desk Agents to warmly welcome guests and manage check-in/check-out, bookings, and guest requests at the Beachwood location.

The role emphasizes a service-minded attitude, flexible availability, and previous hotel front desk experience. Benefits include health/dental/vision, life insurance, retirement plan, and paid vacation (full-time only).

Qualifications

• Previous experience working a front desk in a hotel setting
• Must have flexible availability
• Positive attitude and service-minded work ethic

Responsibilities

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with housekeeping department to ensure guest accommodations are ready

Job description

Aloft Beachwood in Beachwood, Ohio is seeking part-time Front Desk Agents to warmly welcome guests and manage check-in/check-out, bookings, and guest requests at the Beachwood location.

The role emphasizes a service-minded attitude, flexible availability, and previous hotel front desk experience. Benefits include health/dental/vision, life insurance, retirement plan, and paid vacation (full-time only).