Front Desk Agent

Peachtree Group Hospitality Management; Baltimore (MD); On-site; USD 21,352 - 23,074; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

A hospitality management company in Baltimore is seeking a Front Desk Agent. The ideal candidate will be responsible for processing check-ins and check-outs, securing payments, and assisting guests with their requests. This role emphasizes exceptional service and attention to detail. Competitive pay ranges between $15.50 and $16.75 per hour, along with a comprehensive benefits package including medical, dental, and a generous 401(k) match. Join a team dedicated to exceeding guest expectations.

Responsibilities

• Process check-ins and check-outs for guests.
• Secure payment and verify billing adjustments.
• Assist guests with reservations and requests.
• Anticipate guest needs and implement creative solutions.

Skills

Team Player

Dedicated

Enthusiastic

Detail Oriented

Job description

HAMPTON INN BALTIMORE
550 Washington Blvd
Baltimore, MD 21230, USA

Pay or shift range: $15.50 USD to $16.75 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Front Desk Agent is responsible for processing check‑ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work‑life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Preferred

• Team Player – Works well as a member of a group
• Dedicated – Devoted to a task or purpose with loyalty or integrity
• Enthusiastic – Shows intense and eager enjoyment and interest
• Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.