Front Desk Agent

Virtelle Hospitality, LLC; Asheville (NC); On-site; Full time

Job summary

Join an innovative hospitality team at the Holiday Inn Express in Asheville, where your role as a Front Desk member is pivotal in creating memorable guest experiences. This full-time position offers competitive pay and a robust benefits plan, including health insurance and paid time off. Embrace a culture that values teamwork, growth, and exceptional service, all while enjoying the beautiful surroundings of Asheville. If you are self-motivated, detail-oriented, and passionate about providing top-notch hospitality, this is the perfect opportunity for you to shine and grow in your career!

Benefits

Employee Assistance Program

Free Parking

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Qualifications

• Friendly and outgoing personality with strong customer service skills.
• Detail-oriented with basic math and cash-handling skills.

Responsibilities

• Deliver exceptional guest service and ensure accurate financial transactions.
• Contribute to smooth hotel operations to guarantee guest satisfaction.

Skills

Customer Service Skills

Attention to Detail

Organizational Skills

Basic Math Skills

Cash-Handling Skills

Basic Computer Knowledge

Job description

The Holiday Inn Express at the Asheville Outlets is now considering applications to join our outstanding team at the hotel Front Desk. We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Front Desk role. If this resonates with your skills and experience, we'd love to hear from you!

Full-time associates are qualified for our robust benefits plan. This role is anticipated to be full-time and benefits eligible.

Our benefits include:

• Employee assistance program
• Free parking - easy access from I-40 & 26
• Health insurance- starting from $40/month!
• Life insurance - including a $15,000 basic life policy FREE to you
• Paid time off
• Vision insurance

Starting Compensation: $17 / hour

Culture:

At the Holiday Inn Express, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company.

Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville.

The Role:

As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction. This role requires individuals who are self-motivated, organized, and detail-oriented. If you're someone who thrives on providing top-notch hospitality service, has a knack for organizational detail, and prefers daytime hours, we'd love to hear from you!

Qualifications:

• Friendly and outgoing
• Demonstrated customer service skills
• Basic knowledge of computer software and programs
• Strong attention to detail and organizational skills
• Basic math skills, cash-handling skills, and attention to detail

If you feel this Front Desk position aligns with your strengths, apply now!

Holiday Inn Express is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Holiday Inn Express participates in E-Verify to confirm the employment eligibility of all new hires.