Front Desk Agent

Marriott Albuquerque; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a friendly and outgoing Front Desk Clerk to join their vibrant team. This role focuses on providing exceptional customer service and ensuring guest satisfaction. You will be responsible for checking guests in and out, addressing inquiries, and managing transactions. With a commitment to staff growth and a professional work environment, this position offers the chance to develop your skills in the hospitality industry. If you enjoy working with people and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical

Dental

Vision

401(k)

PTO and Sick Days

Qualifications

• Must be able to read, write, and communicate in English.
• Front Desk experience preferred but training will be provided.

Responsibilities

• Check-in and check-out guests efficiently.
• Respond to guest inquiries and resolve issues promptly.
• Handle cash and credit card transactions.

Skills

Customer Service

Communication Skills

Cash Handling

Education

High School Diploma

Job description

Marriott Albuquerque is currently seeking a friendly and outgoing Front Desk Clerk to join our team. We ensure a professional work environment and focus on our staff's growth within the industry.

Responsibilities:

1. Check-in and check-out guests.
2. Respond to guest inquiries, requests, and resolve guest issues in a timely, friendly, and efficient manner.
3. Answer inquiries pertaining to hotel services, registration, shopping, and dining directions.
4. Handle cash and credit card transactions and process guest accounts.
5. Perform any additional work required.
6. Must be flexible to work days, evenings, weekends, and holidays.

Requirements:

• High School diploma or equivalent.
• Front Desk experience preferred but training will be provided.
• Ability to read, write, and communicate in English.

Benefits:

• Medical.
• Dental.
• Vision.
• 401(k).
• PTO and Sick days.