Front Desk Administrator (@properties)

Compass; Hinsdale (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Bonuses and equity

Medical, dental, vision benefits

401(k) plan

FSAs

Commuter program

Life and disability insurance

Maven program

Carrot fertility benefits

Job summary

Compass is seeking a Front Desk Administrator for our Hinsdale office and other Chicagoland locations. This full-time, in-office role (Mon-Fri 8:30a-5p) involves greeting visitors, handling calls, directing inquiries, and supporting staff with MLS data, scheduling, and IT support.

You will participate in weekly, monthly, and quarterly projects while assisting with office operations and training on procedures. The position requires 1-2 years of related experience and a high school diploma or GED.

Qualifications

• 1-2 years of related experience.
• Real estate experience is a plus.
• High school diploma or GED required.

Responsibilities

• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
• Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department.
• Answers questions about the organization and provides callers with address, directions, and other information as necessary.
• Performs basic searches, updates,s and audits in the Multiple Listing Service (MLS).
• Work on specific projects assigned weekly, monthly, and quarterly.
• Create recruiting packets, listing/buyer packets, and update form drawers.
• Create and maintain schedules.
• Support agents by answering questions and providing training relating to technology and communicating office procedure information.
• Receives, sorts, and routes mail; maintains and routes publications while communicating with the messenger service; coordinates inter-office deliveries.
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Performs other clerical duties as needed, maintaining files, photocopying, scannin,g and collating.
• Orders office and kitchen supplies.
• Performs daily cleaning duties throughout the office, including the kitchen and bathrooms.
• Restocking supplies throughout the office and taking weekly inventory.
• Other duties and projects as assigned.

Skills

1-2 years experience

Real estate experience a plus

High school diploma or GED

Education

High school diploma or GED

Job description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

Please note this is a full-time, in-office role primarily based in the Hinsdale office and other Chicagoland offices (M-F 8:30a-5p)

As a Front Desk Administrator, you are the person who operates a multiline telephone system to answer incoming calls and direct callers, greet customers and visitors, direct them to appropriate personnel, and support office staff by performing the following duties:

• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel
• Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department
• Answers questions about the organization and provides callers with address, directions, and other information as necessary
• Performs basic searches, updates,s and audits in the Multiple Listing Service (MLS)
• Work on specific projects assigned weekly, monthly, and quarterly.
• Create recruiting packets, listing/buyer packets, and update form drawers
• Create and maintain schedules
• Support agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT, and directs agents to the appropriate department when needed
• Receives, sorts, and routes mail; maintains and routes publications while communicating with the messenger service; coordinates inter-office deliveries
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
• Performs other clerical duties as needed, maintaining files, photocopying, scannin,g and collating
• Orders office and kitchen supplies
• Performs daily cleaning duties throughout the office, including the kitchen and bathrooms
• Restocking supplies throughout the office and taking weekly inventory
• Other duties and projects as assigned

What We're Looking For:

• 1-2 years of related experience
• Real estate experience a plus
• High school diploma or GED

Physical Demands:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; stoop, kneel, crouch, and talk or hear.

Compensation:

The salary pay range for this position is $21.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. The minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice