Front Desk Administrator

Compass; Glenview (IL); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Incentive programs

Paid vacation & holidays

Medical, dental, vision insurance

401(k) plan

FSAs

Commuter program

Life and disability insurance

Maven

Carrot

UrbanSitter

Employee Assistance Program

Pet insurance

Job summary

Compass in Chicago, IL is seeking a Front Desk Administrator to manage a multiline phone system, greet visitors, and support agents with technology and office procedures. This full-time, in-office role is based out of multiple @properties offices in Chicago, IL, with Glenview as a home office option.

Experience in real estate is a plus, and a high school diploma or GED is required. This position offers competitive pay, benefits, and opportunities to contribute to a collaborative, growth‑driven

Qualifications

• 1-2 years of related experience.
• Real estate experience is a plus.
• High school diploma or GED required.

Responsibilities

• Answer and direct calls on a multiline phone system and greet visitors.
• Provide information about MLS, rentals, and tenant screening; assist with tech questions.
• Create and maintain schedules; support office staff and agents.

Skills

Customer service

Office administration

Education

High school diploma or GED

Tools

MLS

Job description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

Please Note this will be a full time in office role based out multiple @properties offices in Chicago, IL. (1517 Waukegan Rd. Glenview as home office)

As a Front Desk Administrator you are the person who operates multiline telephone system to answer incoming calls and directs callers, greets customers and visitors, and directs to appropriate personnel and supports office staff by performing the following duties:

• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
• Answers questions about organization and provides callers with address, directions, and other information as necessary
• Perform basic searches, updates and audits in the Multiple Listing Service (MLS)
• Work on specific projects assigned weekly, monthly and quarterly.
• Create recruiting packets, listing/buyer packets, and update form drawers
• Create and maintain schedules
• Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directing agents to appropriate department when needed
• Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
• Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating
• Order office and kitchen supplies
• Performs daily cleaning duties throughout office, including kitchen and bathrooms
• Restocking supplies throughout the office and taking weekly inventory
• Other duties and projects as assigned

What We’re Looking For:

• 1-2 years of related experience
• Real estate experience a plus
• High school diploma or GED

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; stoop, kneel, crouch, and talk or hear.

Compensation:

The salary pay range for this position is $19.00 to $21.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

• Participation in our incentive programs (which may include eligible cash, equity, or commissions).
• Plus paid vacation, holidays, sick time, parental leave, and recharge leave;
• medical, tele-health, dental and vision benefits;
• 401(k) plan;
• flexible spending accounts (FSAs);
• commuter program;
• life and disability insurance;
• Maven (a support system for new parents);
• Carrot (fertility benefits);
• UrbanSitter (caregiver referral network);
• Employee Assistance Program;
• and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice