Front Desk Admin: The Friendly, Organized Office Hub

Pathways to Life, Inc; Smithfield (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Pathways to Life, Inc. in Smithfield, NC seeks a Front Desk Admin to be the first impression and calm in the office. You will welcome members, assist staff, and keep daily operations running smoothly.

This role requires strong organization, people skills, and the ability to handle a busy front desk while protecting confidential information. Healthcare familiarity is a bonus in a growing behavioral health organization.

Qualifications

• High School Diploma required; Associate’s preferred.
• 1+ year of admin/front desk experience; healthcare background is a plus.
• Comfortable with computers and common software (Google, email, basic systems).

Responsibilities

• Greet members, families, and visitors with professionalism and warmth.
• Answer calls, route messages, and keep communication flowing.
• Schedule, scan, organize, and support the team behind the scenes.
• Maintain a clean, welcoming, and professional space.
• Handle confidential information and HIPAA matters with care.
• Assist leadership and clinical staff with daily administrative tasks.

Skills

Organized

People skills

Multitasking

Punctuality

Education

High School Diploma

Associate's degree preferred

Tools

Google Apps

Email

Basic systems

Job description

Pathways to Life, Inc. in Smithfield, NC seeks a Front Desk Admin to be the first impression and calm in the office. You will welcome members, assist staff, and keep daily operations running smoothly.

This role requires strong organization, people skills, and the ability to handle a busy front desk while protecting confidential information. Healthcare familiarity is a bonus in a growing behavioral health organization.