Front Desk Admin Support Specialist

State of Missouri; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

State of Missouri, Division of General Services, Surplus & Recycling, seeks a dependable Administrative Support Assistant at 2846 Highway 179, Jefferson City. You will greet visitors, direct inquiries, and assist with daily operations while upholding state policies and confidential information handling.

Responsibilities include managing mail and calls, maintaining accurate records, and generating routine reports. A background check and US work authorization are required.

Qualifications

• Proven judgment, confidentiality, and professional relationships with diverse stakeholders.
• Strong verbal and written communication, courteous service.
• Ability to prioritize tasks, track details, and follow through.

Responsibilities

• Serve as welcoming first contact for visitors, callers, and email correspondents.
• Manage mail, phone, and shared inboxes with accuracy and timeliness.
• Maintain up-to-date customer records and ensure policy compliance.
• Gather and review data for administrative and operational reports.
• Provide prompt, solutions-oriented service across channels and teams.
• Collaborate with team members on daily tasks and workload changes.
• Monitor compliance with state and federal program rules.
• Foster a respectful, service-oriented workplace and handle sensitive matters appropriately.

Skills

Integrity & Professionalism

Communication Skills

Organization & Detail Orientation

Initiative & Teamwork

Technical Proficiency

Experience & Education

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

State of Missouri, Division of General Services, Surplus & Recycling, seeks a dependable Administrative Support Assistant at 2846 Highway 179, Jefferson City. You will greet visitors, direct inquiries, and assist with daily operations while upholding state policies and confidential information handling.

Responsibilities include managing mail and calls, maintaining accurate records, and generating routine reports. A background check and US work authorization are required.