Front Desk & Admin Support Specialist

DeKalb County; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

DeKalb County in Decatur, GA is seeking an entry-level Administrative Clerk to provide routine clerical support for an assigned division. The role is front-facing and involves greeting visitors, answering phones, and routing inquiries.

You will perform data entry, document processing, mail handling, and basic office equipment maintenance, with emphasis on accuracy and timely completion of tasks. A high school diploma or GED is required, and prior clerical or customer service experience is

Qualifications

• High school diploma or GED required.
• Experience in clerical or customer service preferred.
• Ability to operate standard office equipment.
• Strong data entry and typing skills.

Responsibilities

• Serves as the receptionist or first point of contact for the public; answers telephone calls and greets visitors; directs callers/visitors to appropriate personnel; records/relays messages.
• Provides clerical support for an assigned department; processes documentation within designated timeframes and per procedures.
• Performs customer service; provides information regarding services; distributes forms; responds to questions or complaints; researches problems and initiates resolution.
• Processes documentation for department operations; enters data, logs records, compiles data for reports; files and stores records.
• Performs data entry into computer systems; verifies accuracy; indexes documents; develops databases and reports.
• Receives payments; records transactions and issues receipts; balances revenues and forwards them.
• Operates fax machine; transmits/receives faxes; distributes faxes to personnel; replenishes paper.
• Types/sends emails; screens incoming mail.
• Processes mail; sorts, opens, distributes; signs for mail/packages; handles postage and bulk mail.
• Copies/distributes documents; files and retrieves records.
• Maintains inventory of supplies; initiates reorders.
• Conducts routine research of files and records as needed.
• Prepares various forms, reports, or lists.
• Operates computer to enter data; uses word processing, spreadsheet, database, calendar, internet, and email.
• Maintains basic computer system and office equipment; coordinates service/repair as needed.

Skills

Customer service

Data entry

Clerical tasks

Telephone etiquette

Records management

Education

High school diploma or GED

Tools

Fax machine

Computer software

Job description

DeKalb County in Decatur, GA is seeking an entry-level Administrative Clerk to provide routine clerical support for an assigned division. The role is front-facing and involves greeting visitors, answering phones, and routing inquiries.

You will perform data entry, document processing, mail handling, and basic office equipment maintenance, with emphasis on accuracy and timely completion of tasks. A high school diploma or GED is required, and prior clerical or customer service experience is