Receptionist & Administrative Support Specialist

DeKalb County Government; Decatur (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

DeKalb County Government is seeking a routine clerical support specialist to assist an assigned division. The role focuses on reception, data entry, and basic customer service to ensure smooth department operations.

Responsibilities include handling mail, processing documents, and maintaining records, with attention to procedures and timelines. A high school diploma or GED is required, with preferred clerical experience.

Qualifications

• High school diploma or GED required; clerical or customer service experience preferred.

Responsibilities

• Serves as receptionist and first point of contact for the public, directing callers and visitors.
• Provides clerical support and processes department documentation within procedures.
• Performs customer service, answers routine questions, and resolves basic issues.
• Performs data entry, enters and verifies information in computer systems.
• Receives payments, issues receipts, and balances revenues as needed.
• Operates office equipment and screens emails; handles mail and documents.

Skills

Customer service

Data entry

Telephone etiquette

Records management

Education

High school diploma or GED

Tools

Computer literacy

Job description

DeKalb County Government is seeking a routine clerical support specialist to assist an assigned division. The role focuses on reception, data entry, and basic customer service to ensure smooth department operations.

Responsibilities include handling mail, processing documents, and maintaining records, with attention to procedures and timelines. A high school diploma or GED is required, with preferred clerical experience.