Front Desk & Admin Specialist — Patient Access

Avenues Recovery; Metairie (LA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Job summary

Avenues Recovery Center in Metairie, LA, is seeking a receptionist/administrative assistant to handle clerical duties, greet visitors, manage phones, and oversee mail and shipments. The role requires data management within KIPU, proficiency in Excel/Word/Teams, and strong organizational skills.

Qualifications include a high school diploma or GED, 1 year in the treatment industry preferred, and sobriety if in recovery.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience in the treatment industry preferred.
• If in recovery, a minimum of 1 year of sustained sobriety is required.
• Proficient in KIPU, Microsoft Excel, Word, and Microsoft Teams.
• Able to accurately transfer and manage data, especially within KIPU.
• Strong documentation skills for all drug screen-related information.
• Basic receptionist skills, including answering phones, greeting visitors, scheduling, and handling administrative tasks.
• Strong attention to detail and organizational skills.
• Ability to multitask and work independently in a fast-paced environment.

Responsibilities

• Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing etc.)
• Greet, process, and direct all facility visitors as necessary, and answer all visitor/ family questions
• Monitor phones and voicemail, and route all calls and messages appropriately
• Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments
• Maintain inventory and cleanliness of reception area, and re-stock office supplies as necessary
• Maintain pharmacy copay log and record all payments
• Perform administrative errands as necessary, and any other duties as assigned

Skills

KIPU

Excel

Data entry

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Teams

Microsoft Word

Job description

Avenues Recovery Center in Metairie, LA, is seeking a receptionist/administrative assistant to handle clerical duties, greet visitors, manage phones, and oversee mail and shipments. The role requires data management within KIPU, proficiency in Excel/Word/Teams, and strong organizational skills.

Qualifications include a high school diploma or GED, 1 year in the treatment industry preferred, and sobriety if in recovery.