Front Desk & Admin Specialist — Legal Office

Crowley Fleck Attorneys PLLP; Billings (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Voluntary life insurance

401(k) retirement plan

Paid vacation and sick leave

Paid parental leave

Job summary

Crowley Fleck Attorneys PLLP's Billings, Montana office seeks an experienced Receptionist to manage front-desk duties and support attorneys and staff.

You will answer calls, greet visitors, schedule conferences, maintain lobby areas, handle clerical tasks, assist with new staff setup, and provide general office support. This role requires strong customer service, confidentiality, teamwork, and the ability to adapt to changing priorities in a multi-office environment.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in a professional environment.
• Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
• Must be able to read, comprehend, and follow written and verbal instructions.
• Valid driver’s license.
• Must have a fully insured, reliable source of transportation.

Responsibilities

• Answers, screens, and routes incoming phone calls.
• Greets and assists clients, visitors, and guests in a courteous and professional manner; determines the purpose of each person's visit and directs or arranges escort to the appropriate location.
• Handles general inquiries and routes requests to appropriate staff.
• Schedules conference rooms; maintains conference room calendars; assists with conference room setup and cleanup as needed.
• Maintains reception area/lobby in a neat and orderly fashion.
• Operates office equipment which may include multi-line telephone system, video conferencing equipment, copier, scanner, fax machine, and printer.
• Performs basic administrative tasks such as data entry, filing, copying, scanning, and parking validation.
• Maintains admin lists, phone lists, and other details specific to the office.
• Responsible for tracking and storing the AED machine for the office.
• Supports office operations by helping prepare offices or work areas for new or relocated staff, which may include assisting with the physical setup of workstations, connecting equipment, and plugging in network or power cables.
• Learns and adapts to new software tools, processes, and operational procedures.
• Provides support to the General Office Clerk's duties as needed, including running errands; ordering and restocking office supplies; sorting, collecting, distributing, and posting mail; general housekeeping of common areas; and ordering lunches.
• Provides administrative support to other departments as requested.
• Performs other related duties as assigned.

Skills

Customer service

Confidentiality

Organization

Microsoft Office

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Adobe

Job description

Crowley Fleck Attorneys PLLP's Billings, Montana office seeks an experienced Receptionist to manage front-desk duties and support attorneys and staff.

You will answer calls, greet visitors, schedule conferences, maintain lobby areas, handle clerical tasks, assist with new staff setup, and provide general office support. This role requires strong customer service, confidentiality, teamwork, and the ability to adapt to changing priorities in a multi-office environment.