Front Desk & Admin Coordinator — Resident Services

PruittHealth; Port Wentworth (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

PruittHealth is seeking a Receptionist HCC to perform day-to-day administrative and receptionist duties in our facility in Port Wentworth, GA. The role supports the Office Supervisor and maintains confidentiality of resident and facility information.

The position requires a high school diploma or equivalent and at least six months in payroll, insurance, or clerical work; courses in payroll and bookkeeping are a plus. Strong data entry and customer service skills are essential.

Qualifications

• High school diploma or equivalent.
• At least six months experience in payroll, insurance and/or clerical position.
• Courses in payroll, bookkeeping, office procedures, and other related subjects.
• Prefer two years of experience in payroll, insurance and/or clerical position.

Responsibilities

• Answers incoming telephone calls and direct to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information.
• Types documents, reports, letters, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork.
• Recognizes, respond to and/or report resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and support residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
• Prepares and mails statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, on-call emergency contacts, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult interactions to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports findings to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered essential functions.
• Assists with supply inventory.

Skills

Confidentiality

Telephone etiquette

Data entry

Payroll knowledge

Education

High school diploma or equivalent

Job description

PruittHealth is seeking a Receptionist HCC to perform day-to-day administrative and receptionist duties in our facility in Port Wentworth, GA. The role supports the Office Supervisor and maintains confidentiality of resident and facility information.

The position requires a high school diploma or equivalent and at least six months in payroll, insurance, or clerical work; courses in payroll and bookkeeping are a plus. Strong data entry and customer service skills are essential.