Front Desk & Admin Assistant – University Controller

North Carolina State University; North Carolina; On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Paid Time Off

Holidays

Tuition

Employee wellness programs

Job summary

NC State University is seeking an Office Assistant for the University Controller’s Office in Raleigh, NC. The role handles front desk duties, visitor support, scheduling coordination, and basic financial document handling to ensure smooth administrative workflows.

The position requires a High School Diploma or equivalent plus one year of related experience; an Associate degree in business admin or office management is preferred. Proficiency in Microsoft Office and campus systems is expected.

Qualifications

• High School Diploma or equivalent plus one year of related office experience or an equivalent combination of training and experience.
• Associate degree in business administration, office management, or related field preferred.
• Strong communication skills, customer service focus, and ability to resolve conflicts.
• Detail oriented with good time-management and organizational abilities.

Responsibilities

• Serve as primary front desk contact for the University Controller’s Office.
• Greet visitors, manage sign-ins, issue passes and coordinate scheduling.
• Manage multi-line phones and email routing; maintain professional lobby.
• Coordinate conference room reservations and master calendar; handle mail and deliveries.
• Assist with intake and processing of payments and confidential documents.
• Support office operations and liaise with staff to ensure smooth workflow.

Skills

Customer service

Verbal and written communication

Conflict resolution

Attention to detail

Time management

Education

Associate degree in business administration or office management

Tools

Microsoft Office Suite (Word, Excel, Outlook, Teams)

Campus administrative software (Banner/Workday/PeopleSoft)

Job description

NC State University is seeking an Office Assistant for the University Controller’s Office in Raleigh, NC. The role handles front desk duties, visitor support, scheduling coordination, and basic financial document handling to ensure smooth administrative workflows.

The position requires a High School Diploma or equivalent plus one year of related experience; an Associate degree in business admin or office management is preferred. Proficiency in Microsoft Office and campus systems is expected.