Front Desk & Admin Assistant - Medical Office, Philadelphia

Flourish Research; Philadelphia (Philadelphia County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition reimbursement

Job summary

Flourish Research is seeking an Administrative Assistant/Front Desk for our Philadelphia site. The role supports the director and research team, handles front-desk operations, patient scheduling, and day-to-day clerical tasks in a busy clinical research environment.

We offer comprehensive benefits and a collaborative work culture with growth opportunities. The position is on-site, Monday–Friday, 8:30am–5pm, non-exempt, and pays $20–$23 per hour based on experience.

Qualifications

• High school diploma required; medical office admin experience preferred.
• Strong interpersonal, customer service, and communication skills.

Responsibilities

• Support Director and research team on projects as requested.
• Attend front desk for check-in and communications.
• Answer phones and manage clinic appointments with patients and vendors.
• Prepare patient charts.
• Ensure exam rooms are stocked and ready.
• Request and manage medical records.
• Place appointment reminders by phone.
• Assist in event planning and site operations.
• Prioritize and manage multiple projects and follow through.
• Periodically pick up and deliver items.
• Handle site supplies, shopping, and procurement.
• Sort and deliver mail and invoices/receipts.
• Schedule maintenance as needed.
• Perform other clerical duties as assigned.

Skills

Administrative support

Front desk

Customer service

Scheduling

Communication

Education

High School Diploma

Tools

Microsoft Office

Scheduling software

Job description

Flourish Research is seeking an Administrative Assistant/Front Desk for our Philadelphia site. The role supports the director and research team, handles front-desk operations, patient scheduling, and day-to-day clerical tasks in a busy clinical research environment.

We offer comprehensive benefits and a collaborative work culture with growth opportunities. The position is on-site, Monday–Friday, 8:30am–5pm, non-exempt, and pays $20–$23 per hour based on experience.