Front Desk & Admin Assistant – Government Office

Commonwealth of Massachusetts; Barnstable Village (MA); On-site; USD 41,000 - 50,000; Full time

Job summary

The Cape & Islands DA Office is seeking a full-time Administrative Assistant to support the assigned department staff in our Barnstable office. The role focuses on answering phones, filing documents, data entry, and general office support with an emphasis on teamwork and flexibility.

Responsibilities include greeting visitors, maintaining an organized office, processing summons and notifications, assisting with interns, and coordinating with law enforcement as needed.

Qualifications

• Excellent verbal and written communication skills.
• Excellent teamwork and customer service skills.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently and be flexible.
• Must be able to lift and/or move up to 25 pounds occasionally.

Responsibilities

• Greet visitors and direct them to staff.
• Maintain an organized, tidy office.
• Prepare daily case file materials for staff.
• Process summons requests, letters, and notifications; share with law enforcement.
• Oversee task distribution for administrative interns.
• Answer calls and emails; assist public and staff with inquiries.
• Receive and distribute mail; process outgoing mail.
• Organize and maintain filing systems; scan documents as requested.
• Maintain office supplies and coordinate orders with fiscal department.
• Perform data entry in the office database and update case information.
• Provide information to staff as needed.
• Provide general administrative support to staff.
• Assist with police reports and discovery requests.
• Support evidence sharing in Axon system.
• Provide coverage for other staff as needed.
• Perform other duties as assigned.

Skills

Communication

Teamwork

Customer service

Detail orientation

Independent work

Flexibility

Tools

Microsoft Office

Job description

The Cape & Islands DA Office is seeking a full-time Administrative Assistant to support the assigned department staff in our Barnstable office. The role focuses on answering phones, filing documents, data entry, and general office support with an emphasis on teamwork and flexibility.

Responsibilities include greeting visitors, maintaining an organized office, processing summons and notifications, assisting with interns, and coordinating with law enforcement as needed.