Front Desk (104869)

U.S. Dermatology Partners; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners is seeking a Front Desk Clerk in the Dallas area to perform routine clerical and administrative duties, answer phones, and assist patients at the front desk.

This role emphasizes customer service, data processing, and accurate record-keeping. The ideal candidate has 1+ year of front desk experience in retail or clinical settings, strong communication, and proficient computer skills including Excel, Word, and Outlook.

Qualifications

• 1+ year of front desk experience in retail or clinical setting preferred.
• Detail oriented with professional attitude and reliable
• Ability to follow verbal and written instructions with good grammar and spelling
• Interpersonal skills to support customer service and team needs
• Able to communicate effectively in English, both verbally and in writing
• Basic to intermediate computer operation; proficiency with Microsoft Excel, Word and Outlook

Responsibilities

• Answer central telephone system and direct calls to the appropriate person.
• Greet patients and visitors; respond to inquiries in person or by phone.
• Assist patients with using clinic facilities and services.
• Operate office equipment and computers to process patients accurately.
• Prepare, type and edit correspondence, reports and memos.
• Maintain office procedures and support leadership with administrative tasks.
• Adhere to safety policies and promote high quality customer service.

Skills

Customer service

Communication

Data entry

English language

Attention to detail

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Front Desk (104869)# Front Desk (104869)Dallas-Harvest Hill - Dallas, TX 75230; Carrollton-Josey 2 - Carrollton, TX 75007Start Date 11/05/2026## OverviewPosition TypeFull TimeCategoryHealth Care## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Maintains office procedures and assists with administrative tasks.* Answers central telephone system and directs calls accordingly.* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.* Operates office machines and computers as required to ensure patients are processed correctly and effectively.* Duplicates and distributes materials as necessary.* Composes, types and edits correspondence, reports, memoranda and other material.* Assists patients with the use of the practice / clinic facilities or services.* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** One (1)+ year of retail or clinical front desk experience, preferred**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.