Front Desk & Social Media Coordinator - GERMANTOWN

Pigtails & Crewcuts of Germantown, TN; Germantown (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Company parties

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Employee discounts

Flexible schedule

Job summary

Pigtails and Crewcuts of Germantown, TN is seeking a Front Desk Coordinator who can welcome families, answer phones, schedule appointments, and help create engaging social media content. This role blends customer service with creative media work in a lively salon environment.

You’ll film, photograph, and craft captions for TikTok, Instagram, and Facebook while keeping the front desk organized, checked-in, and running smoothly. Sundays off and a friendly team await.

Qualifications

• Demonstrated social media experience and ability to create engaging content.
• Strong customer service and communication skills for greeting families.
• Excellent organization and multitasking in a fast-paced salon setting.
• Comfortable creating short-form video and photos for social channels.

Responsibilities

• Welcome families and make a great first impression.
• Answer phones and schedule appointments.
• Check clients in and out; keep front desk organized.

Skills

Customer service

Social media

Communication

Organization

Tools

TikTok

Instagram

Facebook

Job description

Benefits:

• Company parties


• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Vision insurance


• Employee discounts


• Flexible schedule

FRONT DESK COORDINATOR WANTED

CUSTOMER SERVICE | SOCIAL MEDIA | SALON FUN

LOOKING FOR A JOB THAT’S CREATIVE, SOCIAL AND NEVER BORING?

If sitting quietly behind a desk all day sounds miserable, keep reading.

Pigtails and Crewcuts is looking for a Front Desk Coordinator who can keep our salon running smoothly, make families feel welcome AND help us create great social media content.

This isn’t your typical front desk job.

One minute you’re checking in a family, the next you’re answering the phone, helping with retail, filming a TikTok or grabbing the perfect photo for Instagram.

If you love people, stay organized when things get busy and know your way around social media, you might be exactly who we’re looking for.

WHY WORK HERE?

• Sundays always OFF


• Consistent scheduling


• Locally mom-owned


• Established salon with loyal families


• Supportive team environment


• Fun, fast-paced workplace


• Opportunity to be creative


• A job where every day is a little different


• When your shift is over, you go home

WHAT YOU’LL DO

• Welcome families and create a great first impression


• Answer phones and schedule appointments


• Check clients in and out


• Keep the front desk organized and running smoothly


• Assist with retail sales


• Take photos and videos around the salon


• Create fun, engaging social media content


• Help promote our team, services, specials and events

SOCIAL MEDIA EXPERIENCE IS REQUIRED

This is an important part of the job, not an occasional extra.

You should already be comfortable:

• Creating TikToks and Reels


• Filming and editing short-form video


• Taking great photos


• Writing captions


• Posting to TikTok, Facebook and Instagram


• Recognizing content that people will actually want to watch

If social media intimidates you, this probably isn’t your job.

If someone says, “We should make a TikTok,” and you immediately have three ideas, KEEP READING.

YOU MIGHT BE OUR PERSON IF YOU:

• Have outstanding customer service skills


• Are friendly, confident and comfortable talking to people


• Are organized and dependable


• Can multitask without falling apart when things get busy


• Enjoy working with children and families


• Have proven social media experience


• Are creative and willing to jump in


• Are available to work Saturdays

We’re not just looking for someone to answer the phone.

We want someone who can help create a great experience from the moment a family walks through our door and help show everyone online why they should walk through it too.

Sound like you?