Front Desk

Brsl-Dentistry; Richmond (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, dental, and vision plan

Paid Vacation and Paid Holidays

401k Program with matching

Life Insurance

Disability Insurance

Flexible Schedules

Job summary

BRSL Dentistry in Richmond, VA is seeking a friendly Front Desk Receptionist to greet patients, schedule appointments, check-in/out, and manage calls and emails. You will verify insurance, collect payments, and maintain accurate records while upholding privacy standards.

Ideal candidates have 2 years in the dental field, strong communication, organizational skills, and proficiency with dental software. Schedule: Mon-Thu 7:30am–5:00pm, Fri 7:30am–12:00pm. Equal opportunity employer.

Qualifications

• Previous front desk or customer service experience preferred.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency in using dental software and computer systems.
• Compassion and a genuine desire to assist patients in their dental care journey.

Responsibilities

• Greet patients with a warm demeanor and create a welcoming experience.
• Efficiently schedule and confirm patient appointments, optimize the daily calendar.
• Assist with check-in/check-out and verify insurance information; process payments.
• Handle phone inquiries, emails, and in-person requests professionally.
• Maintain accurate patient records and assist with insurance coordination.

Skills

Customer service

Communication

Organizational skills

Dental software

Tools

Dental software

Job description

Location:BRSL Dentistry PattersonAt BRSL, we are dedicated to helping our patients achieve lasting oral health and beautiful smiles. With two dental offices serving in Patterson and Richmond, we provide high-quality dental treatments to patients of all ages. Our comprehensive range of dental services ensures that we can meet nearly every dental need our patients may have. We take great pride in our commitment to delivering compassionate and personalized attention, which has earned us recognition for our award-winning care.As an integral part of the Richmond community, our team goes beyond creating smiles. We believe in giving back and making a positive impact. Many of our dentists and staff members dedicate their free time to support local and international charities focused on uplifting those in need. We are always eager to explore new opportunities to serve our community, so we encourage you to share any charities or initiatives that could benefit from our support or to join us in our ongoing efforts.Job Description:We are currently seeking a friendly and enthusiastic Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a pivotal role in creating a welcoming and positive experience. Your exceptional customer service skills, attention to detail, and organizational abilities will contribute to the success of our practice.Key Responsibilities:Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel comfortable and valued from the moment they arrive.Appointment Scheduling: Efficiently schedule and confirm patient appointments, optimizing the daily schedule for both efficiency and patient satisfaction.Check-In/Check-Out: Assist patients with check-in and check-out procedures, including verifying insurance information and processing payments accurately.Patient Communication: Handle phone inquiries, emails, and in-person requests professionally and courteously, addressing patient questions and concerns effectively.Record Keeping: Maintain accurate patient records, ensuring compliance with privacy and confidentiality regulations.Insurance Coordination: Verify insurance coverage, process claims, and provide clear explanations of benefits to patients.Community Engagement: Support our community service initiatives and explore opportunities for charitable involvement.Qualifications:Previous front desk or customer service experience is preferred.Excellent interpersonal and communication skills.Strong organizational abilities and attention to detail.Proficiency in using dental software and computer systems.Compassion and a genuine desire to assist patients in their dental care journey. Schedule: Monday - Thursday 7:30am - 5:00pm, and Fridays 7:30 am - 12:00pm. (No Weekends)Benefits:Hourly Rate: Starting $22.00 - up (based on experience).Paid Vacation and Paid Holidays.401k Program with matching contributions.Competitive health, dental, and vision plan.Life Insurance and Disability Insurance.Flexible Schedules.Opportunities for professional growth and development.A supportive and collaborative team environment.Contribution to community service initiatives.BRSL Dentistry is an equal opportunity/affirmative action employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status, or other legally protected status. Reasonable accommodation will be provided for qualified individuals with disabilities, unless doing so would result in undue hardship.If you are a friendly and organized individual who enjoys providing exceptional customer service and wants to be a part of a dental practice dedicated to serving the Richmond community, we encourage you to apply.Join us at BRSL Dental and be a part of our mission to provide top-quality dental care while making a positive impact on our community.Requirements: 2 years experience in the dental fieldFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.