Front Desk

U.S. Dermatology Partners; Peoria (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners in Peoria, AZ is seeking a reliable front desk clerk to perform routine clerical and administrative tasks, answer phones, greet patients, and help ensure smooth clinic operations.

You will handle data entry, maintain records, operate office equipment, and support staff while upholding safety policies and delivering high-quality customer service. This role requires excellent communication, attention to detail, and the ability to manage multiple tasks in a fast-paced

Qualifications

• Front desk clerical or administrative experience preferred.
• Ability to answer phones and assist visitors.

Responsibilities

• Answer central telephone system and direct calls.
• Receive the public, provide customer assistance and information.
• Process data and maintain records.
• Operate office machines and computers to process patients.
• Prepare and distribute materials; compose correspondence.
• Assist patients with clinic facilities or services.
• Maintain safety policies and support quality customer service.
• Perform other duties as needed.

Job description

SECTION 1: Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.