Front Desk

U.S. Dermatology Partners; Scottsdale (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

U.S. Dermatology Partners is seeking a front desk clerk in Scottsdale, AZ. The role involves greeting patients, answering phones, and guiding visitors through clinic facilities while maintaining accurate records and data processing workflows.

The position requires performing clerical tasks, assisting staff, and ensuring a high level of customer service in a busy dermatology practice located in Scottsdale. The candidate will support daily operations and patient experiences.

Qualifications

• Answers central telephone system and directs calls; handles inquiries from patients and staff.
• Gathers and processes data and maintains records accurately.
• Operates office equipment and software to ensure smooth patient processing.
• Supports patients with facility usage and information as needed.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone; refers inquiries to the appropriate person.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice/clinic facilities or services.
• Adheres to safety policies and procedures while supporting high quality customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Job description

SECTION 1: Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.