Front Desk

U.S. Dermatology Partners; Saint Joseph (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

U.S. Dermatology Partners in Saint Joseph, MO, seeks a front desk clerk to handle routine clerical and administrative work, answer phones, greet the public, and support data processing.

You will maintain office procedures, direct calls, receive visitors, compose and edit basic correspondence, and assist patients with clinic facilities and services while upholding safety and delivering excellent customer service.

Qualifications

• Experience in a clerical or front desk role.
• Excellent communication and interpersonal skills.
• Ability to handle data processing and basic record-keeping.

Responsibilities

• Answers central telephone system and directs calls.
• Receives the public and answers questions, in person and by telephone.
• Responds to inquiries from employees, patients and others.
• Operates office machines and computers to ensure patients are processed correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Customer service

Telephone handling

Tools

Office machines & computers

Job description

SECTION 1: Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.