Front Desk

ADVOCARE, LLC; Gibbsboro (NJ); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Medical and prescription coverage

Dental and vision care

Health Savings Accounts (HSAs)

Flexible Spending Accounts (FSAs)

Disability insurance

Life insurance + AD&D

401(k) retirement plan

Paid time off (PTO)

Auto/Home insurance discounts

Job summary

ADVOCARE, LLC is seeking a friendly, organized Front Desk Receptionist to join our pediatric-focused clinical team in New Jersey. The role involves greeting patients, handling front-office communications, and supporting scheduling and administrative tasks in a welcoming environment.

The ideal candidate will provide exceptional customer service, maintain professionalism and confidentiality, and be capable of multitasking in a fast-paced healthcare setting.

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with EMR is a plus.
• Excellent customer service and communication skills.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper checkout protocols.
• Transfer calls and take accurate messages according to office procedures.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Skills

Customer service

Communication

Professionalism

Interpersonal skills

Detail-oriented

Multitasking

Adaptable

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Description

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front‑office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician‑owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward‑thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities

• Answer incoming calls on a multi‑line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co‑pays and communicate outstanding balances
• Check patients out and follow proper check‑out protocols
• Notify the doctor when a patient cancels
• Type correspondence and office memos as directed
• Transcribe visit details into medical reports
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Front Desk Receptionist Required Skills and Abilities

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail‑oriented with strong follow‑up and multitasking capabilities
• Adaptable and flexible in a fast‑paced, ever‑changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience

• High School Diploma or equivalent required
• Front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Benefits Available

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short‑term and long‑term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Group auto and homeowners insurance

Part‑time Benefits

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts

Requirements

ECW experience a plus.

Able to commute to Gibbsboro and Sewell office.

One 12hr a week and a Saturday every other month.