Front Desk

Dhillon Co.; Elko (NV); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Training & development

Marriott hotel travel discounts

Paid training

Opportunities for advancement

Job summary

Dhillon Co. in Elko, NV, seeks a Front Desk Agent for our Marriott-branded hotel to deliver exceptional guest service and smooth daily front desk operations.

The ideal candidate will communicate effectively, multitask in a fast-paced environment, and maintain brand standards while providing a welcoming experience for guests during all shifts.

Qualifications

• Previous hotel or customer service experience preferred.
• Marriott experience is a plus.
• Strong communication and problem-solving skills.
• Ability to work flexible schedules including weekends and holidays.
• Professional appearance and positive attitude.
• Basic computer skills required.
• Ability to stand for extended periods and multitask effectively.

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out efficiently using Marriott systems and standards
• Handle guest requests, questions, and concerns promptly
• Answer and direct phone calls professionally
• Process reservations, room changes, and payments accurately
• Maintain knowledge of hotel services, amenities, and local attractions
• Coordinate with housekeeping and maintenance to ensure guest satisfaction
• Follow all Marriott brand standards and hotel policies
• Balance cash drawer and complete shift reports
• Maintain a clean and organized front desk area

Skills

Customer service

Communication

Problem-solving

Multitasking

Computer skills

Flexible schedule

Professional appearance

Guest relations

Job description

Benefits:

• Employee discounts


• Paid time off


• Training & development

Position Overview

We are seeking a professional, dependable, and guest-focused Front Desk Agent to join our team at our Marriott hotel. The ideal candidate will provide exceptional customer service, create a welcoming guest experience, and ensure smooth daily front desk operations.

This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced hospitality environment.

Responsibilities

• Greet and welcome guests in a friendly and professional manner


• Check guests in and out efficiently using Marriott systems and standards


• Handle guest requests, questions, and concerns promptly


• Answer and direct phone calls professionally


• Process reservations, room changes, and payments accurately


• Maintain knowledge of hotel services, amenities, and local attractions


• Coordinate with housekeeping and maintenance to ensure guest satisfaction


• Follow all Marriott brand standards and hotel policies


• Balance cash drawer and complete shift reportsMaintain a clean and organized front desk area

Qualifications

• Previous hotel or customer service experience preferred


• Marriott experience is a plus


• Strong communication and problem-solving skills


• Ability to work flexible schedules including weekends and holidays


• Professional appearance and positive attitude


• Basic computer skills required


• Ability to stand for extended periods and multitask effectively

Schedule

• Full-time and part-time positions available


• Evening, weekend, and holiday availability required

Benefits

• Competitive pay


• Marriott hotel travel discounts


• Paid training


• Opportunities for advancement


• Supportive team environment

Apply Today

If you are passionate about hospitality and enjoy creating outstanding guest experiences, we would love to hear from you. Join our Marriott team and help deliver exceptional service to every guest, every stay.