Front Counter Parts Specialist – Growth & Rewards

Rush Enterprises, Inc.; Saint Peters (MO); On-site; USD 50,000 - 55,000; Full time

Job summary

Rush Truck Centers in Saint Peters, MO, is seeking a Parts Sales Representative at the front counter to serve external customers by selling parts over the counter or by phone. You will process parts in SAP, keep repair orders updated in Service Link, and initiate retail orders in Parts link.

The role requires at least a high school diploma or GED and about six months of over-the-counter sales experience, preferably in a dealership or service setting, plus familiarity with accounting and

Qualifications

• High school diploma or GED.
• Six months’ experience in over the counter sales, preferably in a dealership or service setting environment.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Responsible for core returns - per procedure.
• Complete all customer and vendor returns-per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Skills

Over the counter sales

Customer service

Education

High school diploma or GED

Tools

Accounting & inventory software

Job description

Rush Truck Centers in Saint Peters, MO, is seeking a Parts Sales Representative at the front counter to serve external customers by selling parts over the counter or by phone. You will process parts in SAP, keep repair orders updated in Service Link, and initiate retail orders in Parts link.

The role requires at least a high school diploma or GED and about six months of over-the-counter sales experience, preferably in a dealership or service setting, plus familiarity with accounting and