Front Counter Parts Sales Specialist

Rush Enterprises, Inc.; Saint Peters (MO); Sur place; USD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

401(k) matching

Stock Purchase Plan

Résumé du poste

Rush Truck Centers in Missouri is seeking a Parts Sales Representative - Front Counter to serve external customers at the counter or by phone, selling commercial vehicle and equipment parts.

The role requires SAP experience, keeping repair orders up to date in Service Link, and processing retail orders in Parts link, with emphasis on accurate documentation and customer service. We offer a generous benefits package and growth opportunities.

Qualifications

• High school diploma or GED.
• Six months’ experience in over the counter sales, preferably in a dealership or service setting.
• Familiarity with accounting and inventory tracking software.

Responsabilités

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Responsible for core returns – per procedure.
• Complete all customer and vendor returns-per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Connaissances

Over the counter sales

Customer service

Phone sales

Formation

High school diploma

Outils

SAP

Service Link

Parts Link

Description du poste

Rush Truck Centers in Missouri is seeking a Parts Sales Representative - Front Counter to serve external customers at the counter or by phone, selling commercial vehicle and equipment parts.

The role requires SAP experience, keeping repair orders up to date in Service Link, and processing retail orders in Parts link, with emphasis on accurate documentation and customer service. We offer a generous benefits package and growth opportunities.