Front Counter Parts Sales Specialist – Commercial Vehicles

Rush Truck Centers; Champaign (IL); Sur place; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

401(k) with company match

Employee stock purchase program

Résumé du poste

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to help serve external customers and account customers at the counter or by phone. You will process parts movements in SAP and keep orders updated in Service Link, while documenting sales per Rush policies.

Responsibilities include initiating retail orders, maintaining records, handling returns, setting up shipments, and actively soliciting accounts by phone.

Qualifications

• High school diploma or GED required.
• Six months’ experience in over the counter sales, preferably in a dealership or service setting.
• Familiarity with accounting and inventory tracking software.

Responsabilités

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Responsible for core returns – per procedure.
• Complete all customer and vendor returns-per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.
• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Connaissances

Over the counter sales

Customer service

Phone sales

Formation

High school diploma or GED

Outils

SAP

Service Link

Description du poste

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to help serve external customers and account customers at the counter or by phone. You will process parts movements in SAP and keep orders updated in Service Link, while documenting sales per Rush policies.

Responsibilities include initiating retail orders, maintaining records, handling returns, setting up shipments, and actively soliciting accounts by phone.