Parts Sales Specialist — Front Counter & SAP Expert

Rush Enterprises, Inc.; Jefferson City (MO); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Total Rewards package with healthcare

401(k) plan with company matching

Employee stock purchase program

Job summary

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle parts to customers at the counter or by phone. You will handle order processing, invoicing, and customer service in a fast-paced dealership environment.

This role requires basic sales experience, familiarity with inventory systems like SAP, and a customer-first attitude. Competitive pay, comprehensive benefits, and opportunities for growth are available across our network.

Qualifications

• High school diploma or GED is required.
• Six months' experience in over the counter sales experience is preferred.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies (signatures, checks, and credit card slips).
• Issue credit for parts returned, ensuring invoice reference is available for verification.
• Responsible for core returns per procedure.
• Complete all customer and vendor returns per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Skills

Over-the-counter sales

Customer service

Verbal communication

Education

High school diploma or GED

Tools

SAP

Service Link

Parts link

Job description

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle parts to customers at the counter or by phone. You will handle order processing, invoicing, and customer service in a fast-paced dealership environment.

This role requires basic sales experience, familiarity with inventory systems like SAP, and a customer-first attitude. Competitive pay, comprehensive benefits, and opportunities for growth are available across our network.