Front Counter Leader | Flexible Scheduling & Growth

Chick-fil-A; Bartlett (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive leadership pay

Employer healthcare contributions

Comprehensive insurance coverage

Paid time off

401(k) matching

Scholarship opportunities

Leadership development

Flexible scheduling

Free break meals

Sundays off

Advancement opportunities

Job summary

Chick-fil-A The Shoppes at Bartlett is seeking a Front Counter Manager to lead the front of house team with hospitality, accountability, and energy. In this hands-on role you will coach Team Members, manage shift execution, ensure service standards, and help guests have a great experience.

You will also open or close the restaurant as needed, and develop staff through training and feedback. This role requires 35 hours per week, weekend availability, and a willingness to lead by example in a

Qualifications

• Experience leading a diverse front-of-house team.
• Ability to coach, motivate, and develop Team Members.
• Strong hospitality and guest-service orientation.

Responsibilities

• Lead Front of House operations during shifts and ensure service standards.
• Coach Team Members and provide timely feedback.
• Open or close the restaurant as needed and supervise cash handling.
• Coordinate shift setups and team deployments for busy periods.
• Resolve guest concerns and support guest recovery.

Skills

Leadership

Team Management

Customer Service

Communication

Hospitality

Job description

Chick-fil-A The Shoppes at Bartlett is seeking a Front Counter Manager to lead the front of house team with hospitality, accountability, and energy. In this hands-on role you will coach Team Members, manage shift execution, ensure service standards, and help guests have a great experience.

You will also open or close the restaurant as needed, and develop staff through training and feedback. This role requires 35 hours per week, weekend availability, and a willingness to lead by example in a