Frisco Dodge - Automotive Service Advisor

Greenway Automotive; Frisco (TX); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Progressive Pay Plan

Mentorship program

Growth opportunities

Ongoing Training and Education

Employee Purchase and Service Benefits

Paid Vacation

Insurance options (Medical, Dental, V

401(k) Retirement Savings Plan

Team-oriented environment

Job summary

Frisco Chrysler Dodge Jeep Ram is seeking an experienced and motivated Service Advisor to join our team. You will identify problems, gather warranty information, and draft repair orders while ensuring excellent customer satisfaction.

This role offers mentorship, growth opportunities, and a supportive environment with a strong pay plan and benefits.

Qualifications

• One year of dealership Service Advisor experience preferred.
• Must have a valid driver's license and be in good standing.
• Desire for a long-term career with a growing organization.
• Reynolds and Reynolds experience preferred.

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

Skills

Customer service

Tools

Reynolds and Reynolds

Job description

Frisco Chrysler Dodge Jeep Ram is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

Why us?

Attractive brand mix, attractive geographic location and a track record of consistently improving operating performance, and plenty of opportunity to earn a great weekly income! We run a healthy volume, so there is always opportunity to earn great, steady income for our advisors.

Experienced Professional Service Advisors With Chrysler Experience, Preferred

Responsibilities Include

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

Benefits

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education
• Employee Purchase and Service Discounts
• Paid Vacation
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• Team-oriented, professional and fun work environment

Qualifications

Qualifications Qualifications Include:

• One year of dealership Service Advisor experience, preferred
• Must have a proven record of achieving exceptional customer satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrityHave a desire for a long term career with a growing organization
• Reynolds and Reynolds experience; preferred