Friendly Veterinary Front Desk & Client Care Specialist

Concierge Elite; Leonardtown (MD); On-site; USD 28,000 - 36,000; Full time

Job summary

Breton Veterinary Hospital is seeking a friendly, dependable Veterinary Receptionist to join the team full-time. The role focuses on delivering exceptional client service, coordinating appointments, and supporting hospital operations in a busy veterinary setting.

The ideal candidate will have strong communication skills, a compassionate approach to pet owners, and the ability to stay organized and calm in a fast-paced environment. Previous veterinary experience is a plus but not required.

Qualifications

• Excellent communication and organization are essential.
• Professional demeanor with calm, helpful mult-tasking under pressure.
• Compassion toward clients and their pets is important.
• Ability to operate office technology and the practice management software.

Responsibilities

• Schedule appointments, take payments, and check in clients.
• Answer phones courteously and informatively.
• Maintain cleanliness and sanitation of the facility and reception area.
• Assist in daily clinic operations and routine tasks.
• Participate in additional cleaning duties as needed.
• Perform equipment maintenance as directed.
• Identify areas needing attention and escalate appropriately.
• Handle other duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Calm under pressure

Education

High School Diploma

Tools

Practice management software

Job description

Breton Veterinary Hospital is seeking a friendly, dependable Veterinary Receptionist to join the team full-time. The role focuses on delivering exceptional client service, coordinating appointments, and supporting hospital operations in a busy veterinary setting.

The ideal candidate will have strong communication skills, a compassionate approach to pet owners, and the ability to stay organized and calm in a fast-paced environment. Previous veterinary experience is a plus but not required.