Veterinary Receptionist

Concierge Elite; Leonardtown (MD); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Breton Veterinary Hospital is seeking a friendly, dependable Veterinary Receptionist to join the team full-time. The role focuses on delivering exceptional client service, coordinating appointments, and supporting hospital operations in a busy veterinary setting.

The ideal candidate will have strong communication skills, a compassionate approach to pet owners, and the ability to stay organized and calm in a fast-paced environment. Previous veterinary experience is a plus but not required.

Qualifications

• Excellent communication and organization are essential.
• Professional demeanor with calm, helpful mult-tasking under pressure.
• Compassion toward clients and their pets is important.
• Ability to operate office technology and the practice management software.

Responsabilités

• Schedule appointments, take payments, and check in clients.
• Answer phones courteously and informatively.
• Maintain cleanliness and sanitation of the facility and reception area.
• Assist in daily clinic operations and routine tasks.
• Participate in additional cleaning duties as needed.
• Perform equipment maintenance as directed.
• Identify areas needing attention and escalate appropriately.
• Handle other duties as assigned.

Connaissances

Customer service

Communication skills

Interpersonal skills

Organizational skills

Calm under pressure

Formation

High School Diploma

Outils

Practice management software

Description du poste

Exciting Opportunity for a Veterinary Receptionist!

Breton Veterinary Hospital

Are you looking for a rewarding career where you can make a difference for both people and their pets?

Breton Veterinary Hospital is looking for a friendly, dependable, and customer-focused Veterinary Receptionist to join our team full-time.

Our reception team plays an important role in creating a welcoming experience for every client who walks through our doors or calls our hospital. We're looking for someone who enjoys helping people, has a genuine appreciation for animals, and thrives in a busy, fast-paced environment.

Previous knowledge or experience in veterinary medicine is helpful, but not required. The right attitude, communication skills, and commitment to excellent client service are what matter most.

About the Role

As a Veterinary Receptionist, you will help provide exceptional client care while supporting the daily operations of the hospital. Working under the supervision of the Practice Manager, you'll serve as an important connection between our clients, patients, veterinarians, and veterinary support team.

This position requires excellent communication, organization, professionalism, and the ability to remain calm and helpful while managing multiple priorities.

Our goal is to provide outstanding customer service while supporting the hospital's commitment to gold-standard veterinary medicine.

Our Ideal Candidate

We're looking for someone who:

• Will have a deep appreciation for the bond pet parents have with their pets
• Be passionate about promoting and practicing top quality care to our clients
• Be comfortable with the need for adaptability in an exhilaratingly fast paced environment
• Promote all hospital services
• Comply with local, state, and federal laws and regulations and hospital quality standards

In addition to supporting our clients and their pets, you'll work closely with the entire hospital team and contribute to a positive environment where everyone can continue learning, developing their skills, and providing excellent veterinary care.

What You'll Do

Responsibilities include, but are not limited to:

• Provide client care for scheduling appointments, taking payments, and checking in clients.
• Answer the phones in a courteous and informative way.
• Ensure and maintain the cleanliness and sanitation of the facility and reception area.
• Assist in all daily duties for clinic care.
• Participate in any special cleaning duties
• Perform equipment maintenance as directed
• Delegate additional cleaning duties as necessary during slow times in the absence of a supervisor
• Identify areas or items needing additional attention
• Other duties as assigned.

What You'll Bring to Our Team

• High School Diploma
• Ability to become proficient in the use of the practice management software
• Compassion and Sensitivity towards pets and their parents
• Ability to operate office technology such as computers, fax machines, and copiers
• Ability to stay calm when handling a nervous and/or defensive animal
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Strong organization, time management, and attention to detail
• Highly motivated, with a demonstrated passion for building relationships

Previous veterinary or animal-care experience is a plus, but is not required.

Why Join Breton Veterinary Hospital?

At Breton Veterinary Hospital, you'll have the opportunity to build meaningful relationships with clients, work alongside a dedicated veterinary team, and play an important role in helping pets receive the care they need.

We value communication, compassion, teamwork, and individuals who take pride in creating a positive experience for both clients and coworkers.

If you're passionate about helping people, love animals, and are looking for an opportunity to grow within the veterinary field, we'd love to hear from you.