Friendly Front-End Cashier & Customer Service Pro

Food Lion; Portsmouth (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Food Lion in Portsmouth, VA is seeking an attentive Customer Service Associate to provide fast, friendly service, check out customers, bag groceries, and maintain front-end standards. You will greet customers by name, assist with carrying items to cars when needed, and handle transactions per store policies.

The role emphasizes accuracy, courtesy, and a neat appearance in uniform, with a focus on safety and compliance with company guidelines. Training and CBT are provided.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Identify customers needing assistance and offers to take the customer's order to their car.
• Maintain alertness and calls for assistance when needed to service customers per service standards.

Skills

Customer service

Effective communication

Multi-tasking

Cashier skills

Age requirements

Physical ability

Education

High school diploma or equivalent

Job description

Food Lion in Portsmouth, VA is seeking an attentive Customer Service Associate to provide fast, friendly service, check out customers, bag groceries, and maintain front-end standards. You will greet customers by name, assist with carrying items to cars when needed, and handle transactions per store policies.

The role emphasizes accuracy, courtesy, and a neat appearance in uniform, with a focus on safety and compliance with company guidelines. Training and CBT are provided.