Front-End Cashier & Customer Service Pro

Food Lion; Marion (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Marion, VA is seeking a front end associate to provide fast, friendly service at the checkout and service desk. You will greet customers, handle transactions, bag groceries, and assist with car service when needed, all while maintaining a neat front end and accurate cash handling.

The position emphasizes customer service skills, reliability, and the ability to perform multiple tasks in a retail environment, with training provided. Lifting and standing for long periods are required.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties as required.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name when possible.
• Unload groceries from cart to belt to facilitate bagging.
• Check cart bottoms and under seats for items before checkout.
• Scan orders and handle payments per standard practice.
• Follow proper bagging procedures and currency handling protocols.
• Maintain cash control and follow refund procedures as needed.
• Identify customers needing assistance and offer to take orders to their car.
• Keep work area neat and presentable and report malfunctions.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Food Lion in Marion, VA is seeking a front end associate to provide fast, friendly service at the checkout and service desk. You will greet customers, handle transactions, bag groceries, and assist with car service when needed, all while maintaining a neat front end and accurate cash handling.

The position emphasizes customer service skills, reliability, and the ability to perform multiple tasks in a retail environment, with training provided. Lifting and standing for long periods are required.