Front-End Cashier & Customer Service Pro

Food Lion; Indian Trail, Northern (NC, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Indian Trail, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service at the register and in store aisles. You will greet customers, assist with bagging, and process payments while maintaining front end standards.

We expect strong communication, reliability and the ability to learn multiple tasks quickly. This role supports store operations and requires a neat appearance in Food Lion uniform.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt; unload items for easy bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Follow procedures for refunds and error correction and cash handling.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Front-end operations

Education

High school graduate or equivalent

Job description

Food Lion in Indian Trail, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service at the register and in store aisles. You will greet customers, assist with bagging, and process payments while maintaining front end standards.

We expect strong communication, reliability and the ability to learn multiple tasks quickly. This role supports store operations and requires a neat appearance in Food Lion uniform.