Friendly Front Desk Receptionist - Four-Day Week & Benefits

Psychiatric Medical Practice; Phoenixville (Chester County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

401(k)

Four-day workweek with Fridays off

Job summary

Psychiatric Medical Practice in the United States is seeking a friendly, dependable Front Desk Receptionist to join our outpatient mental health office. This role suits someone who enjoys working with people and contributing to a professional, supportive healthcare environment.

Core duties include greeting patients, answering calls, scheduling appointments, handling check-in/out, collecting copays, and assisting with insurance questions.

Qualifications

• Experience in medical office, front desk, or healthcare preferred.
• Excellent communication and customer service skills.
• Professional, friendly, and compassionate personality.
• Strong organizational and time-management skills.
• Able to multitask and work independently.
• Confident with computers and EMR systems.
• Insurance verification and billing experience is a plus.
• Dependable with strict patient confidentiality.

Responsibilities

• Welcome patients and provide a warm, professional experience.
• Answer calls and respond to patient questions.
• Schedule, confirm, and manage patient appointments.
• Check patients in and out.
• Collect copays and assist with insurance questions.
• Verify and maintain accurate patient information.
• Communicate with therapists, providers, and staff.
• Maintain HIPAA compliance and patient confidentiality.
• Use EMR and scheduling systems.
• Handle general front-office duties.
• Maintain a calm, organized, and welcoming office.

Skills

Communication

Customer service

Organizational skills

Time-management

Multitasking

Independent work

Professional demeanor

Tools

Electronic Medical Records

Billing software

Job description

Psychiatric Medical Practice in the United States is seeking a friendly, dependable Front Desk Receptionist to join our outpatient mental health office. This role suits someone who enjoys working with people and contributing to a professional, supportive healthcare environment.

Core duties include greeting patients, answering calls, scheduling appointments, handling check-in/out, collecting copays, and assisting with insurance questions.