Friendly Dental Front Desk - Flexible Schedule & Growth

Nakoma Dental LLC; Madison (WI); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Employee discount

Free parking

Job summary

Nakoma Dental LLC in Madison is seeking a friendly dental front desk professional to join a small, patient‑focused practice. You will manage phone calls, scheduling, and patient check‑in/out, while handling copays and balances with a patient‑friendly approach.

Experience in dentistry is preferred; CPR/BLS and infection control credentials are expected. Flexible full‑ or part‑time hours, no evenings or weekends, with competitive pay and a supportive team.

Qualifications

• Experience as a dental front desk or similar role.
• Scheduling and patient check‑in/check‑out proficiency.
• Knowledge of dental insurance, eligibility, benefits, and claims.
• Ability to discuss treatment estimates, copays, deductibles, and balances.
• Experience with insurance verification and pre‑authorizations.
• Familiarity with dental terminology and CDT codes.
• Strong computer and administrative skills.
• Professional, friendly and compassionate communication.
• Ability to multitask in a busy dental office.
• Reliable, punctual, and able to work independently.
• Professional appearance and positive attitude.
• CPR and BLS certifications; Infection control license; Driver's license

Responsibilities

• Answer and manage incoming phone calls.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out.
• Collect copays, deductibles, and outstanding balances; maintain accurate records.
• Communicate with office manager, dentist, hygienists, and assistants.
• Provide excellent customer service and create a welcoming patient experience.

Skills

Dental front desk

Scheduling

Insurance knowledge

Copays balances

CDT codes

Patient check‑in/out

Computer skills

Communication

Multitasking

Reliability

CPR

BLS

Infection control license

Driver's license

Job description

Nakoma Dental LLC in Madison is seeking a friendly dental front desk professional to join a small, patient‑focused practice. You will manage phone calls, scheduling, and patient check‑in/out, while handling copays and balances with a patient‑friendly approach.

Experience in dentistry is preferred; CPR/BLS and infection control credentials are expected. Flexible full‑ or part‑time hours, no evenings or weekends, with competitive pay and a supportive team.