Dental Front Desk

Nakoma Dental LLC

Madison (WI)

Presencial

USD 42.000 - 50.000

Jornada completa

Hace 4 días
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Ventajas ofrecidas por este puesto de trabajo

Paid time off
Employee discount
Free parking

Descripción de la vacante

Nakoma Dental LLC in Madison is seeking a friendly dental front desk professional to join a small, patient‑focused practice. You will manage phone calls, scheduling, and patient check‑in/out, while handling copays and balances with a patient‑friendly approach.

Experience in dentistry is preferred; CPR/BLS and infection control credentials are expected. Flexible full‑ or part‑time hours, no evenings or weekends, with competitive pay and a supportive team.

Formación

  • Experience as a dental front desk or similar role.
  • Scheduling and patient check‑in/check‑out proficiency.
  • Knowledge of dental insurance, eligibility, benefits, and claims.
  • Ability to discuss treatment estimates, copays, deductibles, and balances.
  • Experience with insurance verification and pre‑authorizations.
  • Familiarity with dental terminology and CDT codes.
  • Strong computer and administrative skills.
  • Professional, friendly and compassionate communication.
  • Ability to multitask in a busy dental office.
  • Reliable, punctual, and able to work independently.
  • Professional appearance and positive attitude.
  • CPR and BLS certifications; Infection control license; Driver's license

Responsabilidades

  • Answer and manage incoming phone calls.
  • Schedule, confirm, and reschedule patient appointments.
  • Check patients in and out.
  • Collect copays, deductibles, and outstanding balances; maintain accurate records.
  • Communicate with office manager, dentist, hygienists, and assistants.
  • Provide excellent customer service and create a welcoming patient experience.

Conocimientos

Dental front desk
Scheduling
Insurance knowledge
Copays balances
CDT codes
Patient check‑in/out
Computer skills
Communication
Multitasking
Reliability
CPR
BLS
Infection control license
Driver's license

Descripción del empleo

Friendly Dental Front Desk Professional Wanted!

Small Practice. Big Heart. Great Team.

We’re a small, patient-focused dental practice looking for someone who wants to be part of a team—not just fill a position.

We offer a friendly, supportive environment where everyone knows each other, teamwork matters, and your contributions are appreciated. If you enjoy getting to know your patients, working with a great team, and being part of a practice that truly cares, we’d love to hear from you!

Come grow with our team and find a dental home where you can feel valued and appreciated.

  • Join a friendly, supportive dental team
  • Make a difference in patients’ experiences every day
  • Competitive pay based on experience
  • Consistent schedule with great work-life balance
  • Positive, team-oriented work environment
  • Opportunities to learn and grow
  • Be part of a practice that truly values its team
  • Work with modern dental technology and systems
  • Patient-focused practice that believes in exceptional care
Pay
  • $20 - $24 per hour

Competitive salary based on qualifications and experience.

Shift & Schedule
  • Monday: 7:00 AM - 5:00 PM
  • Tuesday: 7:00 AM - 5:00 PM
  • Wednesday: 7:00 AM - 5:00 PM
  • Thursday: 7:00 AM - 5:00 PM

Closed 1:00 pm - 2:00 pm for lunch

Enjoy flexible scheduling with full-time or part-time opportunities available. There are absolutely no evening or weekend hours required, giving you the time you need for your personal life.

Requirements
  • Previous dental front desk experience
  • Experience with dental scheduling and patient check-in/check-out
  • Knowledge of dental insurance, eligibility, benefits, and claims
  • Comfortable discussing treatment estimates, copays, deductibles, and patient balances
  • Experience with insurance verification and pre-authorizations
  • Familiarity with dental terminology and CDT procedure codes
  • Strong computer and administrative skills
  • Professional, friendly, and compassionate communication with patients
  • Ability to multitask in a busy dental office
  • Reliable, punctual, and able to work independently
  • Professional appearance and positive attitude
  • CPR Certification
  • BLS Certification
  • Infection Control License
  • Driver's license
Primary Responsibilities
  • Answer and manage incoming phone calls
  • Schedule, confirm, and reschedule patient appointments
  • Check patients in and out
  • Collect copays, deductibles, and outstanding balancesMaintain accurate patient records
  • Communicate effectively with the office manager, dentist, hygienists, and dental assistants
  • Provide excellent customer service and create a welcoming patient experience
Job Description
  • Communication Skills: Strong communication and interpersonal skills
  • Patient Care: Gentle, compassionate, and patient-centered approach
  • Teamwork: Dependable and able to work well as part of a team
  • Experience: New graduates are welcome to apply
  • Answer phone calls and respond to patient inquiries.
  • Schedule, confirm, and manage patient appointments.
  • Greet each patient with a warm, welcoming attitude, making them feel comfortable and valued.
  • Maintain precise and up-to-date patient records.
  • Support the dental team with administrative tasks.
Benefits
  • Paid time off
  • Employee discount
  • Free parking
Jobley Bonus
  • $75 (awarded to candidates hired through Jobley)
Facility Information
  • Name: Nakoma Dental
  • Location: 4333 Nakoma Road, Madison, Wisconsin
  • Type: Dental clinic
  • Healthcare Services: Dental office
Director

Dr. Samuel Kim

Opening Hours
  • Monday: 7:00 AM - 5:00 PM
  • Tuesday: 7:00 AM - 5:00 PM
  • Wednesday: 7:00 AM - 5:00 PM
  • Thursday: 7:00 AM - 5:00 PM
  • Closed 1:00 pm - 2:00 pm for lunch
Closed on
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed
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