Friendly Dental Front Desk Professional Wanted!
Small Practice. Big Heart. Great Team.
We’re a small, patient-focused dental practice looking for someone who wants to be part of a team—not just fill a position.
We offer a friendly, supportive environment where everyone knows each other, teamwork matters, and your contributions are appreciated. If you enjoy getting to know your patients, working with a great team, and being part of a practice that truly cares, we’d love to hear from you!
Come grow with our team and find a dental home where you can feel valued and appreciated.
- Join a friendly, supportive dental team
- Make a difference in patients’ experiences every day
- Competitive pay based on experience
- Consistent schedule with great work-life balance
- Positive, team-oriented work environment
- Opportunities to learn and grow
- Be part of a practice that truly values its team
- Work with modern dental technology and systems
- Patient-focused practice that believes in exceptional care
Pay
Competitive salary based on qualifications and experience.
Shift & Schedule
- Monday: 7:00 AM - 5:00 PM
- Tuesday: 7:00 AM - 5:00 PM
- Wednesday: 7:00 AM - 5:00 PM
- Thursday: 7:00 AM - 5:00 PM
Closed 1:00 pm - 2:00 pm for lunch
Enjoy flexible scheduling with full-time or part-time opportunities available. There are absolutely no evening or weekend hours required, giving you the time you need for your personal life.
Requirements
- Previous dental front desk experience
- Experience with dental scheduling and patient check-in/check-out
- Knowledge of dental insurance, eligibility, benefits, and claims
- Comfortable discussing treatment estimates, copays, deductibles, and patient balances
- Experience with insurance verification and pre-authorizations
- Familiarity with dental terminology and CDT procedure codes
- Strong computer and administrative skills
- Professional, friendly, and compassionate communication with patients
- Ability to multitask in a busy dental office
- Reliable, punctual, and able to work independently
- Professional appearance and positive attitude
- CPR Certification
- BLS Certification
- Infection Control License
- Driver's license
Primary Responsibilities
- Answer and manage incoming phone calls
- Schedule, confirm, and reschedule patient appointments
- Check patients in and out
- Collect copays, deductibles, and outstanding balancesMaintain accurate patient records
- Communicate effectively with the office manager, dentist, hygienists, and dental assistants
- Provide excellent customer service and create a welcoming patient experience
Job Description
- Communication Skills: Strong communication and interpersonal skills
- Patient Care: Gentle, compassionate, and patient-centered approach
- Teamwork: Dependable and able to work well as part of a team
- Experience: New graduates are welcome to apply
- Answer phone calls and respond to patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Greet each patient with a warm, welcoming attitude, making them feel comfortable and valued.
- Maintain precise and up-to-date patient records.
- Support the dental team with administrative tasks.
Benefits
- Paid time off
- Employee discount
- Free parking
Jobley Bonus
- $75 (awarded to candidates hired through Jobley)
Facility Information
- Name: Nakoma Dental
- Location: 4333 Nakoma Road, Madison, Wisconsin
- Type: Dental clinic
- Healthcare Services: Dental office
Director
Dr. Samuel Kim
Opening Hours
- Monday: 7:00 AM - 5:00 PM
- Tuesday: 7:00 AM - 5:00 PM
- Wednesday: 7:00 AM - 5:00 PM
- Thursday: 7:00 AM - 5:00 PM
- Closed 1:00 pm - 2:00 pm for lunch
Closed on
- Friday: Closed
- Saturday: Closed
- Sunday: Closed