Friendly Cashier & Store Guest Advocate

michaels; Alameda (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Job summary

The Michaels Companies Inc. Bay Alameda store is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and process fast, accurate checkouts. You will assist with truck unloading, stocking, and planograms while maintaining a well-merchandised store.

You will participate in omni-channel tasks (BOPIS/SFS) and uphold SOPs, safety, and loss-prevention programs. This role offers base pay and benefits in accordance with location policies.

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers, handle questions, and resolve issues.

Responsibilities

• Help customers shop, locate products and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Promote Rewards program and Private Label Credit Cards; enroll customers.
• Assist with Omni-channel tasks like Buy Online Pickup in Store and Ship From Store.
• Participate in truck unloading, stocking, and planograms.
• Maintain store cleanliness and in-stock conditions.
• Follow SOPs and company policies; model positive behavior.

Skills

Customer service

Cash handling

Retail knowledge

Team player

Job description

The Michaels Companies Inc. Bay Alameda store is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and process fast, accurate checkouts. You will assist with truck unloading, stocking, and planograms while maintaining a well-merchandised store.

You will participate in omni-channel tasks (BOPIS/SFS) and uphold SOPs, safety, and loss-prevention programs. This role offers base pay and benefits in accordance with location policies.