Friendly Cashier & Customer Experience Champion

Floor & Decor; Metairie (LA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee stock purchase plan

Paid vacation and sick time

Paid holidays and personal holiday

Volunteer Time Off

Insurance plans

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Metairie, LA. The role involves greeting customers, processing sales at the POS, handling returns, and delivering exceptional service in a fast-paced retail environment.

Positions available are both full-time and part-time. A base pay begins at $15.00 per hour, with higher starting pay based on experience. Opportunities include career growth and a supportive team culture.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.

Skills

Friendly demeanor

Customer service

Basic math

Attention to detail

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Metairie, LA. The role involves greeting customers, processing sales at the POS, handling returns, and delivering exceptional service in a fast-paced retail environment.

Positions available are both full-time and part-time. A base pay begins at $15.00 per hour, with higher starting pay based on experience. Opportunities include career growth and a supportive team culture.