Fresh Produce Experience Specialist

Kroger Co.; Maineville (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Co. in Maineville, OH is seeking a Customer Service Associate to deliver outstanding service in a bustling retail environment. You will assist the department manager in achieving sales and profit goals while upholding safety and sanitation standards.

The role emphasizes helping customers, promoting store brands, and maintaining product knowledge, accurate labeling, stocking, and temperature controls. Strong communication and the ability to stay calm under pressure are essential.

Qualifications

• Excellent communication with customers and team.
• Ability to stay calm under pressure.
• Basic arithmetic for transactions.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Answer questions about products and assist customers throughout the store
• Gain knowledge of department products and suggest suitable items
• Assist with produce platters/trays preparation
• Inform customers of produce specials
• Recommend items to ensure customers get what they want
• Prepare, package, label and inventory merchandise
• Inspect products for quality and freshness and take appropriate action
• Label, stock and inventory department merchandise
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads
• Ensure proper temperatures and maintain temperature logs
• Reinforce safety procedures and identify unsafe conditions
• Inspect equipment and notify management of repairs
• Notify management of accidents
• Report safety risks or illegal activity to store management
• Work cooperatively in high paced/stressful environment
• Manage conflict professionally
• Act with honesty and integrity
• Follow directions and seek help when needed
• Provide support with minors, individuals with special needs, and/or older adults
• Perform essential functions with/without reasonable accommodation

Skills

Effective communication

Ability to handle stressful situations

Knowledge of basic math

Education

Food handler's permit

Job description

Kroger Co. in Maineville, OH is seeking a Customer Service Associate to deliver outstanding service in a bustling retail environment. You will assist the department manager in achieving sales and profit goals while upholding safety and sanitation standards.

The role emphasizes helping customers, promoting store brands, and maintaining product knowledge, accurate labeling, stocking, and temperature controls. Strong communication and the ability to stay calm under pressure are essential.