Fresh Produce Customer Experience Associate

The Kroger Co.; Steubenville (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a customer-focused team member in Ohio to create an outstanding shopping experience. You will help maintain a safe, clean environment and support department goals while delivering exceptional service aligned with our Customer 1st strategy.

You’ll assist customers, promote store brands, and stay knowledgeable about products. This role emphasizes teamwork, safety, and integrity in daily tasks and interactions with guests.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.

Skills

Effective communication

Stress management

Basic math

Food handler permit

Retail experience

Second language

Job description

The Kroger Co. is seeking a customer-focused team member in Ohio to create an outstanding shopping experience. You will help maintain a safe, clean environment and support department goals while delivering exceptional service aligned with our Customer 1st strategy.

You’ll assist customers, promote store brands, and stay knowledgeable about products. This role emphasizes teamwork, safety, and integrity in daily tasks and interactions with guests.