Fresh Foods Service & Customer Experience Specialist

H-E-B; Manvel (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Food Service Representative in Texas to keep the department well stocked and clean while delivering outstanding customer service. You will prepare, package, and merchandise fresh products daily, ensuring quality and compliance with food safety standards.

In this role you will handle customer inquiries, take orders by phone or in person, and apply basic product knowledge to drive department sales.

Qualifications

• HS Diploma or GED or equivalent.
• Completion of Company Orientation required.
• Food safety and sanitation training required on hire.
• 18+ years old.
• Knowledge of computer systems and equipment.
• Strong customer service and communication skills.

Responsibilities

• Provides superior customer service.
• Takes orders by telephone or in person.
• Prepares, packages, and merchandises fresh products daily.
• Slices, labels, rotates, and culls products for quality.
• Uses suggestive selling to meet customer needs.
• Cleans and sanitizes display cases; operates equipment.
• Follows food safety and sanitation standards.
• Adheres to department and store operating procedures.

Skills

Customer service

Communication

Planning

Fast-paced work

Computer systems

Education

HS Diploma or GED

Tools

Label machine

Scales

POS system

Job description

H-E-B is seeking a Food Service Representative in Texas to keep the department well stocked and clean while delivering outstanding customer service. You will prepare, package, and merchandise fresh products daily, ensuring quality and compliance with food safety standards.

In this role you will handle customer inquiries, take orders by phone or in person, and apply basic product knowledge to drive department sales.