Food Service & Customer Experience Specialist

H-E-B; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to maintain a well-stocked, clean department and deliver outstanding customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

The role involves assisting in bakery, deli, and prepared foods where needed. Expected duties include precise product handling, inventory awareness, and strong teamwork in a fast-paced retail setting.

Qualifications

• Required Strong customer service skills.
• Required Communication and interpersonal skills.
• Required Reading and writing skills.
• Required Planning and organizing skills.
• Required Ability to work in a fast-paced environment.
• Required Education: HS Diploma or GED or equivalent.
• Required Licenses/Certifications: Completion of Company Orientation.
• Required Food safety and sanitation training - upon hire

Responsibilities

• Provide superior customer service and assist customers with selections.
• Prepare, package, and merchandise fresh product daily.
• Slice, package, label, rotate, and cull products for quality.
• Clean and sanitize display cases and operate equipment safely.
• Follow food safety and sanitation standards and store procedures.
• Assist in bakery, deli, and prepared foods tasks as applicable, including production planning and inventory when needed.

Skills

Strong customer service

Communication & interpersonal

Reading & writing

Planning & organizing

Fast-paced environment

Education

HS Diploma or GED

Job description

H-E-B is seeking a Food Service Representative to maintain a well-stocked, clean department and deliver outstanding customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

The role involves assisting in bakery, deli, and prepared foods where needed. Expected duties include precise product handling, inventory awareness, and strong teamwork in a fast-paced retail setting.