Fresh Foods Customer Service Specialist

H-E-B; Austin (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

H-E-B in Austin, TX is seeking a Food Service Representative to maintain a well-stocked, clean department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while adhering to food safety standards.

The role involves assisting in bakery, deli, and prepared foods tasks, using store systems for orders, inventory, and pricing. Strong communication and teamwork are essential in a fast-paced environment.

Formación

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine).
• Strong customer service skills.
• Communication and interpersonal skills.
• Reading and writing skills.
• Planning and organizing skills.
• Ability to work in a fast-paced environment.

Responsabilidades

• Provides superior customer service.
• Takes orders from customers by telephone or in person.
• Answers customer questions regarding products; assists them with selections.
• Prepares, packages, and merchandises fresh product effectively.
• Rotates and culls products for quality.
• Uses ordering system applications and Fresh Production Planner.
• Performs inventory management processes as required (MSI, PAW).
• Ensures catering orders are prepared and ready for pickup when applicable.
• Maintains sanitation and cleanliness of display cases and equipment.

Conocimientos

Customer service

Communication

Reading & writing

Planning & organizing

Fast-paced work

Computer systems knowledge

Educación

HS Diploma or GED

Descripción del empleo

H-E-B in Austin, TX is seeking a Food Service Representative to maintain a well-stocked, clean department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while adhering to food safety standards.

The role involves assisting in bakery, deli, and prepared foods tasks, using store systems for orders, inventory, and pricing. Strong communication and teamwork are essential in a fast-paced environment.