French-Speaking Solutions Engineer – Hybrid & Equity

MMC; Paris (TX); Hybrid; USD 78,000 - 112,000; Full time

Job summary

Synthesia is seeking a Solutions Engineer to help shape our pre-sales motion across France and Southern EMEA. You’ll partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design technical solutions for each deal.

You’ll become a trusted advisor focused on the value customers gain from Synthesia, feeding insights back to Product and enabling technical champions across customer organisations.

Qualifications

• 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment.
• Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
• Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
• Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
• Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
• Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
• Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
• Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
• Willing to travel for customer discovery and on-site demos as needed.
• Strong written and spoken communication in English and French

Responsibilities

• Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
• Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
• Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value
• Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
• Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
• Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
• Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
• Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
• Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
• Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.

Skills

Pre-sales

Solutions engineering

SaaS

English & French

Job description

Synthesia is seeking a Solutions Engineer to help shape our pre-sales motion across France and Southern EMEA. You’ll partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design technical solutions for each deal.

You’ll become a trusted advisor focused on the value customers gain from Synthesia, feeding insights back to Product and enabling technical champions across customer organisations.