French-Speaking Social Media Community Moderator (Contract)

Social Factor; Crystal Bay (NV); Remote; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible schedules

Job summary

Social Factor is seeking a remote French-speaking Community Moderator for project-based, temporary or part-time work. You will help build vibrant digital communities for top brands, moderating discussions and ensuring brand voice alignment.

You should have native-level French, strong understanding of culture and slang, and experience with social media platforms. Live stream moderation is a plus; Sprinklr, Khoros or Sprout Social experience is valuable.

Qualifications

• Native-level understanding of French language and culture.
• Ability to mirror voice/tone of multiple brands.
• Experience in social media moderation; live stream moderation a plus.
• Familiarity with Sprinklr, Khoros or Sprout Social is advantageous.
• Excellent verbal and written communication with strong organizational skills.
• Ability to work in a dynamic, fast-growing team and follow guidelines.

Responsibilities

• Moderate discussions across social platforms and engage users in real-time.
• Uphold brand voice and community guidelines during interactions.
• Identify issues, escalate where needed, and assist with troubleshooting.
• Collaborate with brands to maintain consistent messaging and tone.
• Support live streams and manage community questions during events.

Skills

French language

Social media moderation

Brand voice adaptation

Verbal and written communication

Multitasking

Real-time engagement

Live stream moderation

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a remote French-speaking Community Moderator for project-based, temporary or part-time work. You will help build vibrant digital communities for top brands, moderating discussions and ensuring brand voice alignment.

You should have native-level French, strong understanding of culture and slang, and experience with social media platforms. Live stream moderation is a plus; Sprinklr, Khoros or Sprout Social experience is valuable.