French Speaking Customer Experts for Dyson - Work Remote In Greece

Employers from Greece; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Relocation package

Training program

Health insurance

Two extra salaries (13th and 14th)

Career progression

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts to support Dyson products from Greece. You will act as a brand ambassador, handling inquiries via phone, email, and chat, and troubleshooting technical issues for premium home appliances.

The role emphasizes expert French communication, CRM documentation, and collaboration with international teams. Relocation to Greece is provided, with a comprehensive training program, health benefits, and opportunities for career progression

Qualifications

• Native or fluent French (spoken and written) is required.
• Experience in customer support or helpdesk roles is preferred.
• Proficient in using CRM systems and email/chat/phone support.

Responsibilities

• Serve as brand ambassador for Dyson, providing premium French-speaking support.
• Handle inquiries via phone, email, and chat for high-end home appliances.
• Troubleshoot technical issues to ensure a smooth Dyson product experience.
• Maintain high customer satisfaction with professional, expert French communication.
• Accurately document interactions in CRM systems and relay insights to teams.

Skills

French language

Customer support

CRM systems

Remote work

Tools

CRM software

Job description

at Mercier Consultancy Group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career opportunities that define professional excellence.

Job Overview

We are currently seeking talented individuals for the French Speaking Customer Experts for Dyson position in Greece, representing one of the most innovative names in the consumer electronics industry. This is a unique opportunity to join an elite team and provide world-class support for Dyson’s sophisticated portfolio of technology, all while enjoying the Mediterranean lifestyle through our supported jobs in Greece.

Key Responsibilities

• Act as a brand ambassador for Dyson, providing premium support within the consumer electronics sector.
• Manage inquiries regarding high-end home appliances and innovative technology via phone, email, and chat.
• Troubleshoot technical issues for customers, ensuring a seamless experience with Dyson products.
• Maintain a high level of customer satisfaction by delivering professional and expert advice in French.
• Document customer interactions accurately within our advanced CRM systems.
• Collaborate with internal teams to stay updated on the latest developments in the consumer electronics market.
• Strive to meet and exceed personal and team-based KPIs and quality assurance standards.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or work permit for employment in Greece.
• A genuine passion for consumer electronics and modern technology.
• Excellent communication skills with an empathetic and solution-oriented approach.
• Proficiency in computer navigation and digital communication tools.
• Ability to thrive in a remote work environment while remaining part of a highly engaged, international team.

Benefits

What We Offer

• Competitive Monthly Salary plus monthly performance bonus incentives.
• Exceptional financial stability with 2 extra salaries per year (13th and 14th salary).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Comprehensive, fully paid training program to master Dyson’s product range.
• Full health insurance coverage and additional employee benefits.
• A career-defining role within the thriving sector of French-speaking jobs.
• Continuous professional development and opportunities for career progression.

Life in Greece

Choosing one of our French-speaking jobs in Greece means choosing an unparalleled quality of life. With its legendary sunshine, vibrant history, and stunning coastal landscapes, Greece offers a Mediterranean lifestyle that is the envy of Europe. Whether you are exploring ancient ruins or enjoying a coffee in a bustling square, living in Greece provides a perfect harmony between professional growth and personal enrichment.

Beyond the career advantages, moving to Greece allows you to immerse yourself in a culture known for its world-class gastronomy and warm hospitality. Our relocation support ensures your move to Greece is seamless and stress-free, allowing you to settle in quickly and experience the very best of what this historic country has to offer. Join our community of international professionals and transform your career in beautiful Greece.